Most Americans have used Amazon at least once in their lives to order products for themselves and their loved ones. At the moment, Amazon is the world’s largest seller of goods and services on the Internet. Despite the fact that a huge number of people use it every day, some may experience problems. Recently, more and more requests such as “Amazon order not showing up” and “there is a problem displaying your Amazon order” appear on the Internet. Why is this happening?
In fact, there are several reasons why your order on Amazon didn’t get through. More often than not, the order still goes through, but the customers think that it is not, for example, if they did not receive the confirmation page by e-mail, or if the site freezes, if money was not charged from the credit card, and so on.
Why Is Amazon Not Displaying Orders?
The main problems with Amazon orders are related to the fact that the card was rejected, the confirmation email ended up in spam, or the money was not withdrawn from your account.
Most Americans have used Amazon at least once in their lives to order products for themselves and their loved ones. At the moment, Amazon is the world’s largest seller of goods and services on the Internet. Despite the fact that a huge number of people use it every day, some may experience problems. Recently, more and more requests such as “Amazon order not showing up” and “there is a problem displaying your Amazon order” appear on the Internet. Why is this happening?
In fact, there are several reasons why your order on Amazon didn’t get through. More often than not, the order still goes through, but the customers think that it is not, for example, if they did not receive the confirmation page by e-mail, or if the site freezes, if money was not charged from the credit card, and so on.
How Do You Know If Your Amazon Order Went Through?
After visiting Amazon, many people wonder “how to know if your Amazon order went through” as they worry that it didn’t happen. Of course, there are times when you place an order on Amazon and think it didn’t go through because you don’t get the usual confirmation message. As a rule, Amazon sends a “thank you for the order” email, but sometimes you may get an error message, not receive a confirmation email at all, money may not be withdrawn from your account, the page froze up, and so on.
So, if you want to know the answer to the “did my Amazon order go through” question, visit the Amazon website, log in to your account, and click on “returns and orders” in the top right corner of the page. This way you will be able to see a page with all the orders you have made.
Payment revision needed Amazon
In the event that you did not find your order listed on the “returns and orders” page, the first thing you should do is make sure that there are no problems with your credit card. If this is indeed the case, then you will see a red message right above the order that says: “card declined, please update your payment information”. In this case, you will need to contact your bank or card issuer for assistance. You can also use another card to pay for your order. Most often, people encounter this problem when there are not enough funds on the card. To fix this problem, you can add money to your credit card, then go back to the order and add credit card details again, after which the problem will be solved.
If your order went through, but you still did not receive an email with its confirmation, do not panic. First of all, you need to check your spam folder as there are often times when any emails end up in spam from time to time. If you don’t find an order confirmation in this folder, you will need to contact a customer support agent at Amazon for assistance.
Some customers also face the problem that the order went through, but the money was not withdrawn from your account. You should be aware that sometimes Amazon won’t charge your account until the order has shipped. Since it may take several days for your order to be processed, it is likely that the money will remain in your account all this time.
How To View My Amazon Transaction
You probably know that Amazon Pay provides a single view of your transactions. So, you can not only view all transactions, but also filter them by activity type, date sent or paid, and so on. But how do you view your orders?
In order to view your Amazon transactions, you must do the following:
- Visit the Amazon Pay website and sign in to your account as a customer.
- Next, you will be able to see your account page, which will display your account activity. There you will be able to see the most recent transaction at the top with transaction date, seller, amount and its status. In case you want to view certain types of transactions, you will need to click on the successful, declined or refunded links that are mentioned on the page.
- If you want to view a specific transaction, you will need to set the appropriate date range and click on the “go” button.
How Can One Cancel An Order Or Transaction?
Now there are several ways that you can do to contact the seller. The first is to go to the seller’s website or app and get their contact information. If you are unable to do so, follow these steps:
- Visit the Amazon Pay website and click on the “my account” link. After you are prompted to do so, log in.
- By visiting the overview page, you can click on the link with more detailed information about the transaction you wish to cancel.
- On the transaction details page, you will be able to click on the contact seller button.
It is important to note that once a payment has been initiated, you cannot cancel it. However, if you wish to request a refund, you can contact the seller to resolve the issue. Remember that you can do this if you have not yet received the product or if the product is significantly different from its description. This way, sellers can get refunds via Amazon Pay if needed. Typically, you will need to wait two to five business days to complete your payment before the seller can initiate a refund.
